Datenschutzerklärung

Introduction

This Privacy Policy explains how dynamicnailsupplytx.shop collects, uses, stores, discloses, and otherwise processes personal data when you visit our website, communicate with us, create or use available account features, place an order, or otherwise interact with our services.

Data Controller / Store Operator: dynamicnailsupplytx.shop
Email: info@dynamicnailsupplytx.shop
Website: dynamicnailsupplytx.shop

This Privacy Policy is intended to provide transparency regarding our processing of personal data, including under the General Data Protection Regulation (“GDPR”) and other applicable German and European privacy laws.

The GDPR requires transparent information about processing activities and the legal bases relied upon when personal data is collected.

Personal Data We May Collect

Depending on how you interact with our store, we may process information such as:

Identification and Contact Information

This may include:

  • name;
  • billing address;
  • shipping address;
  • email address;
  • telephone number; and
  • other contact information you provide.

Order and Transaction Information

This may include:

  • products ordered;
  • order numbers;
  • order history;
  • transaction amount;
  • currency;
  • discounts;
  • shipping method;
  • delivery status;
  • returns;
  • refund information; and
  • communications relating to an order.

Payment Information

Payments may be processed by Shopify or third-party payment service providers.

Depending on the payment method used, payment providers may process payment card details, account identifiers, billing details, payment authorisation information, and fraud-prevention data.

We do not necessarily receive or store complete payment card information ourselves.

Device and Technical Information

When you visit our website, certain technical information may be automatically processed, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • language settings;
  • time zone;
  • referring URLs;
  • pages viewed;
  • interaction information;
  • cookie identifiers; and
  • similar technical data.

Customer Service Information

When you contact us, we may process:

  • your email address;
  • your name;
  • order information;
  • correspondence;
  • photographs you send us;
  • return information;
  • complaint information; and
  • other information you choose to provide.

How We Use Personal Data

We may process personal data to:

  • operate and maintain our Shopify store;
  • display and provide website functionality;
  • process and fulfil orders;
  • collect and process payments;
  • arrange delivery;
  • communicate regarding orders;
  • process cancellations, returns, and refunds;
  • provide customer support;
  • respond to enquiries and complaints;
  • prevent fraud and misuse;
  • protect account and transaction security;
  • maintain business and transaction records;
  • comply with tax, accounting, consumer protection, and other legal requirements;
  • establish, exercise, or defend legal claims;
  • improve our website and services;
  • measure website performance;
  • remember customer preferences;
  • provide marketing communications where lawfully permitted;
  • manage consent preferences; and
  • comply with legal obligations.

Legal Bases for Processing

Where the GDPR applies, we process personal data only where an appropriate legal basis exists.

Depending on the processing activity, the legal basis may include:

Performance of a Contract

We may process personal data when necessary to perform a contract with you or take steps requested by you before entering into a contract.

This includes activities such as:

  • processing orders;
  • arranging shipment;
  • handling payments;
  • processing returns; and
  • providing order-related customer service.

Legal Obligation

We may process information where necessary to comply with legal obligations, including accounting, tax, consumer protection, regulatory, and recordkeeping requirements.

Legitimate Interests

Where permitted, we may process personal data where necessary for legitimate interests pursued by us or another party and those interests are not overridden by your fundamental rights and freedoms.

Relevant interests may include:

  • preventing fraud;
  • securing our store;
  • handling customer service;
  • improving business operations;
  • defending legal claims; and
  • ensuring the proper functioning of our services.

Consent

Where consent is legally required, we may rely on your consent.

Examples can include certain marketing communications and certain non-essential cookies or similar technologies.

You may withdraw consent at any time for future processing based on that consent.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Shopify

Our store is hosted on Shopify.

Shopify provides the e-commerce technology that enables us to operate our online store.

Depending on the Shopify services used, Shopify may process customer personal data as a processor on behalf of merchants and, for certain services, may process information in its own controller capacity. Shopify’s current data-processing terms describe these respective roles.

For EEA customer data, Shopify states that personal data is initially processed through Shopify International Limited in Ireland and may subsequently be processed by affiliated entities and subprocessors.

Service Providers and Other Recipients

We may disclose or make personal data available to service providers where reasonably necessary to operate our store.

These may include providers of:

  • e-commerce hosting;
  • payment processing;
  • shipping and logistics;
  • order fulfilment;
  • customer support;
  • fraud prevention;
  • cybersecurity;
  • analytics;
  • marketing;
  • email communication;
  • IT infrastructure;
  • professional services; and
  • regulatory or compliance services.

Service providers may process personal data only to the extent permitted under applicable legal arrangements and data protection requirements.

Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

  • comply with applicable law;
  • comply with a valid court order;
  • respond to lawful regulatory or governmental requests;
  • prevent or investigate fraud;
  • protect customers or other persons;
  • enforce our contractual rights; or
  • establish, exercise, or defend legal claims.

International Data Transfers

Some service providers supporting our store may process personal data outside Germany or the European Economic Area.

Where personal data subject to the GDPR is transferred to a country that does not benefit from an applicable adequacy decision, appropriate transfer safeguards may be used where required, such as Standard Contractual Clauses or another legally recognised transfer mechanism.

Shopify states that transfers outside the EEA are handled in accordance with applicable law and that contractual safeguards may be used where appropriate.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some technologies are necessary for functions such as:

  • maintaining shopping-cart functionality;
  • maintaining secure sessions;
  • processing checkout;
  • fraud prevention;
  • remembering privacy selections; and
  • providing services expressly requested by the user.

Other technologies may be used for analytics, advertising, personalisation, or similar purposes.

Under German law, storing or accessing information on a user’s device generally requires informed consent unless a statutory exception applies, including where the technology is strictly necessary to provide a digital service expressly requested by the user.

Where legally required, optional cookies and comparable technologies will be used only after the required consent has been obtained.

Users may be provided with cookie or privacy controls through the website.

Marketing Communications

Where legally permitted, we may send promotional communications to customers or subscribers.

Where consent is required, promotional communications will be sent on the basis of valid consent.

You may withdraw your marketing consent or unsubscribe from marketing communications using the unsubscribe function provided in a marketing message or by contacting:

info@dynamicnailsupplytx.shop

Service communications relating to an existing order, transaction, account, safety matter, or legal issue are not necessarily marketing communications.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and as required by applicable law.

Retention periods may depend on:

  • the nature of the information;
  • the transaction involved;
  • contractual requirements;
  • accounting and tax obligations;
  • consumer law requirements;
  • fraud prevention;
  • dispute resolution; and
  • limitation periods for legal claims.

When personal data is no longer required, it may be deleted, anonymised, or otherwise handled in accordance with applicable law.

Data Security

We use reasonable technical and organisational measures intended to protect personal data against unauthorised access, accidental loss, destruction, alteration, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should protect their account credentials and should not disclose passwords or security information to unauthorised persons.

Your GDPR Rights

Subject to applicable conditions and limitations, individuals may have rights including:

  • the right to obtain information about processing;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object to certain processing;
  • the right to withdraw consent;
  • rights relating to certain automated decision-making; and
  • the right to lodge a complaint with a competent data protection supervisory authority.

Requests may be sent to:

info@dynamicnailsupplytx.shop

We may need to verify your identity before fulfilling certain requests.

Children

Our store is intended for customers who have the legal capacity required to enter into transactions or who use the service with appropriate permission or supervision where required.

We do not seek to knowingly collect personal information from children in circumstances prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, Shopify functionality, applicable law, or regulatory requirements.

The latest version will be published on dynamicnailsupplytx.shop with an updated revision date.

Contact

For privacy questions or data protection requests, contact:

dynamicnailsupplytx.shop
Email: info@dynamicnailsupplytx.shop
Website: dynamicnailsupplytx.shop